We make sure everything
is taken care of.

Flights and Documentation

The International Animal Lounge provides short term boarding and documentation for all pets relocating or traveling by plane on a domestic, trans-border, or international flight. Whether you are traveling with your pet or need a short term place for your pet to stay before or after travel, we will provide them with exceptional care and attention while they are with us. All animals are cared for as if they are part of our family! While our business hours are 8am – 4pm, if there are any animals at the facility outside these hours, we will be here to supervise and keep them company. In Calgary we are customs bonded (Toronto coming soon!), so we can care for imported pets before they are cleared through customs if you choose for them to arrive at our facility.

ramp used for loading livestock
ramp used for loading livestock

Flight Services

  • Specialist advice regarding the best preparations for your pet’s travel
  • Making a flight reservation for your pet with the airline
  • Most direct travel route available
  • Arranging the safe and timely delivery of your pet to the plane
  • Providing properly sized and IATA approved travel containers
  • We require 2 business days notice for any pets requesting to arrive at IAL by plane for our services. This allows us to ensure necessary arrangements can be made with our team to provide you and your pet with the best service possible.
  • Temperature controlled pet travel Van
  • Pick up of you pet can be arranged

Documentation Services

  • Customs clearance into YYC International Airport
  • Working with our growing network of agents worldwide to provide pre-approved documentation for import or export
  • Ensuring your pet has met the health and customs requirements before they fly
  • Proper airline documentation

Travel Kennels

It is critical to your pets wellbeing when travelling that your pet travels in a crate that is suitable for them. This means a crate that is not too small but also means a crate that is not too big. A crate that is too big for your pet can mean if the flight has some turbulence your pet can become unsettled. We at IAL are experts in being able to select the correct size for your pet. All crates offered comply with IATA specifications and are therefore approved by the airlines.

Pet transportation can be a little stressful for both pet and owner. Starting out with the right, airline-approved animal crate reduces the concerns. Need to transport a more exotic animal or unusual pet? Whether it’s an exotic fish, bird, goat, llama, or pot-belly pig, we can help. We will help you choose an airline-approved animal crate that suits your pet and keeps it comfortable and safe wherever it’s flying to. Smaller animals like birds and reptiles travel in wooden crates with steel mesh panels while the largest passengers need custom-built animal crates.

We can also look after the import/export documentation, quarantine, vaccinations and all other international pet travel requirements. You can rely on IAL our extensive experience and network to make your pet travel plans as smooth as possible.

Please contact us for a quote or for the sizes available.