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Cargo plane pulling into Calgary International Airport

International Animal Lounge

International Animal Lounge (IAL) manages overnight accommodations for pets, competition horses, and other large and small animals traveling by plane at the Calgary International Airport (YYC). We provide dog boarding and daycare, as well as handle documentation for importing, exporting, and domestic relocation of pets.

We are committed to kind animal care. Safety, cleanliness and professionalism are paramount at the International Animal Lounge.

View of the lobby when you walk in the front door

Our Facility

Located at the Calgary International Airport (YYC), The International Animal Lounge facility is 10,000 sq. ft. fully dedicated to the boarding of all animals. We are a quick 10 minutes from large, small, and exotic pet animal veterinary clinics if your pet requires medical attention.

The Calgary Airport Authority's 20,000 sq. ft. Special Cargo Facility is also available to us for loading/offloading and short term boarding of small and large animals, and is conveniently located under the same roof.

Our facility also has a large outdoor courtyard for your pets to get some fresh air and the entire building is fenced so that they may be taken for a walk without any worry. Our facility is also secured with an alarm system, as well as 24/7 CCTV indoor and outdoor camera monitoring.

IAL facility warehouse

Kennel Runs

stables for livestock
ramp used for unloading livestock

We have two rooms with kennel runs in each. The first, our "Flight Room" is for dogs, puppies, cats and kittens arriving or departing by plane. Our "Boarding Room" is for local dogs and cats boarding or enjoying daycare with us. This allows us to ensure the health of all animals staying with us, and include any pet that needs accommodation.

Each kennel run is 4 feet wide, 6 feet high, and 10 ft in length, and has two sections divided by a guillotine door. We keep your dog in one section of his/her kennel while the other is being cleaned.

We have partnered with the excellent staff at Stonehaven Kennels. If space is available, your pets are also welcome there. We currently do not provide transportation between the two locations.

Horse Stalls

international animal lounge stables
ramp used for loading livestock

We have a custom-designed permanent ramp and extra tall stalls to ensure the well being of your animals is maintained, and to improve the safety of the handlers. The ramp is covered with 3/4 inch rubber mats, and is flat at the top with a long slope. The stalls are 10 feet x 10 feet x 10 feet with 3/4 inch rubber matting. The floor beyond the matting is also coated with an epoxy for extra traction.

Horses are provided with timothy hay and buckets of water, and are monitored until cleared by CBSA and CFIA. Horses are required to stay at IAL as per CFIA policy to allow horses sufficient time to rest after their journey before they continue by road transport to their quarantine location. While these stalls were designed for horses, they can also accommodate most halter-broke large animals.


Our Staff

All staff have over 10 years experience with animals of all shapes, sizes, and personalities, and have been trained in pet first aid. We understand how special and important each pet is, and know they are really just another member of your family.

Image of Kenneth Serrien, creator of International Animal Lounge

Kenneth Serrien

Kenneth is the creator of the International Animal Lounge. He has been in the business of animal transportation for over 10 years and has helped to develop the competition and pleasure horse import and export industry immensely. Expanding into the pet care and transportation side, the International Animal Lounge will greatly benefit pets flying through, to, or from the Calgary International Airport and create a positive flying experience for your dogs, cats, or other smaller furry family.

Image of Lisa Narraway, pet care specialist

Lisa Narraway

Lisa’s experience ranges from riding her own show jumping horses to working for the international show jumping facility, Spruce Meadows. Besides horses, Lisa also has several years of pet care experience with dogs, cats, rabbits, fish and other animals. Understanding behavioral queues from animals and responding accordingly is something Lisa has become proficient at over the past few years of consulting with experts and working with a variety of animals. Lisa comes up with creative, positive solutions to ensure even the most insecure animal becomes comfortable and happy.


Dog Boarding

Check In: 12pm - 7pm
Check Out: 7am - 11am

What's Included?

  • All dogs will be given two meals per day (dinner at 6pm and breakfast at 9am)
  • Bowls are cleaned after each meal
  • Ample time outside for fresh air and exercise
  • Record of your pet's stay. This includes a body check whenever your pet is handled as well as a bedding check
  • Boarded dogs will be included in group play time during the day with other dogs of matching size and temperament
  • Administered medication (food supplements and creams will be administered for an extra cost, we do not administer any IV/IM injected medication)
ramp used for loading livestock
ramp used for loading livestock

Requirements

  • We require that your dogs have valid vaccinations for Distemper, Parvovirus, Rabies, and Para-influenza
  • We recommend having the Bordatella vaccine and a flea control
  • Dogs will not be accepted for boarding if they appear ill, or if in tact females are in heat

Cancellation Policy

If canceling a boarding reservation within 24 hours of arrival, a cancellation fee of $25 per dog will be applied to your account.

View Our Prices

Dog Daycare

Check In: 7am - 11am
Check Out: 12pm - 7pm

What's Included?

We have both indoor and outdoor fully fenced play for your dog to enjoy. Dogs are separated by size and temperament to ensure a fun and safe experience for all.

Requirements

  • Food must be provided with any special instructions
  • We require that your dogs have at least second round and valid vaccinations for Distemper, Parvovirus, and Para-influenza
  • We recommend having the Bordatella vaccine and a flea control
  • Dogs will not be accepted for daycare if they appear ill, or if in tact females are in heat
View Our Prices

Additional Services

  • After-hours pick up and drop off
  • Travel kennel cleaning
  • Dog food for pets arriving from planes
  • If emergency vet care is required we will bring your pet to our local 24 hour vet clinic.
ramp used for loading livestock
ramp used for loading livestock

Large Animal Boarding

ramp used for loading livestock
ramp used for loading livestock

We provide pleasure/competition horses traveling to or from Calgary with custom stalls to rest, eat, sleep, or have a nice roll before or after loading the plane or a trailer to their new homes. This is an approved CFIA policy. This alleviates a lot of stress in the transport process as a calm horse is a safe horse. Stalls face across from each other so that the horses can see their travel buddies the entire time.

Horses are provided with a rubber-matted 10' x 10' x 10' stall bedded with pine shavings, two water buckets, and timothy hay. The bars on the fronts of the stalls are narrowly spaces so that hooves cannot get caught in between.

We also use these stalls for competition alpacas and lambs. For alpacas, we provide paper or cardboard shreddings, as it is better for their coats.

A record of health is also provided to the owner or driver, and if leaving Calgary, included in the travel documents so that the owner can know their horses' activities and health.

ramp used for loading livestock
ramp used for loading livestock

If you are traveling or sending another type of pet on a plane, we will ensure your pet receives the best care possible, and that it reaches its destination without any problems.

At this time we do not provide boarding services for any animals other than horses, alpacas, dogs, and cats, and can only house them until CFIA or CBSA has cleared them upon import and they are picked up by owners or transportation companies, or while they are waiting for delivery to their plane.

We are able to book space at the YYC Special Cargo Facility for large animals flying on planes that need a larger space, such as livestock or animal plane charters.

Get A Quote

Flights and Documentation

The International Animal Lounge provides short term boarding, daycare, and documentation for all pets relocating or traveling by plane on a domestic, trans-border, or international flight. Whether you are traveling with your pet or need a place for your pet to stay while on vacation, we will provide them with exceptional care and attention while he or she is under our wing. All animals are cared for as if they were our own. While our business hours are 8am – 4pm, if there are any animals at the facility outside these hours, we will be here to supervise and keep them company. Our Flight Room is customs bonded, so we can care for imported pets before they are cleared through customs if you choose for them to arrive at our facility.

ramp used for loading livestock
ramp used for loading livestock

Flight Services

  • Making a flight reservation for your pet with the airline
  • Arranging the safe and timely delivery of your pet to the plane
  • Providing properly sized and IATA approved travel containers
  • We require 2 business days notice for any pets requesting to arrive at IAL by plane for our services. This allows us to ensure necessary arrangements can be made with our team to provide you and your pet with the best service possible.

Documentation Services

  • Customs clearance into YYC International Airport
  • Working with our growing network of agents worldwide to provide pre-approved documentation for import or export
  • Ensuring your pet has met the health and customs requirements before they fly

Our Prices

Effective April 30, 2016
Prices are subject to change
All prices exclude GST
We accept Visa and Mastercard

Boarding

Check In: 12pm - 7pm, Check Out: 7am - 11am

Kennel run - first dog $50 Per night
Kennel run - each additional dog of the same family $45 Per night

Daycare

Check In: 7am - 11am, Check Out: 12pm - 7pm

Daycare between 7am and 7pm $35 Per day
Daycare for additional dogs of the same family $30 Per day
30 day package (15% off regular pricing) $893 Per dog
15 day package (10% off regular pricing) $473 Per dog
5 day package (5% off regular pricing) $166 Per dog

Additional Services

Travel kennel cleaning $35 Per cleaning
Dog food $5 Per serving
Administered medication (excluding injections) $2 Per meal
After hours pick up / drop off $15 Per occasion
Cancellation of dog boarding within 24 hours $25 Per dog

Veterinary Care *

Call out fee $95 Per occasion
Emergency care appointment $100 Per appt.
Services rendered Per vet invoice

Any veterinary care for injection medicine will include a call out fee and services rendered. Any emergency care includes a call out fee, emergency care appointment, and services rendered.


Request A Quote

Please complete the following form if you are sending your pet on a plane arriving at or departing from the Calgary International Airport (YYC). Be as detailed as possible so we know how to serve you and your pet best.

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Contact Us

ial logo small

International Animal Lounge

Premium resort and flight services for your pets on planes

119 Aero Way NE

Calgary, Alberta, Canada

T2E 6K2

booking@ialyyc.com

Pet reservations only accepted between 8am - 4pm, Monday to Friday

(587) 296-4706
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